Hostpapa.com - Hosting overview

Overview

HostPapa is a small and cozy company is evident by their site.

They mainly provide shared, VPS hosting with some minor variations like online store, WordPress, hosting, which will be looked at later. Aside from that, the company offers its email service, google workplace, and Microsoft 365 services. A knowledge base is available on the site, sporting helpful and detailed articles concerning just about every subject.

As stated on their website, the tech support department is online 24/7/365 and can be reached over by phone, email as well as mail, live chat, and even fax. As usual, I’ve tested this claim by reaching support using a live chat, the first reply was quick, took only 10 seconds but my questions were redirected to email, where it took them one hour to reply, stating that they need additional information, and eventually, after one and a half hours my problems were dealt with

Every plan runs on SSD drives, boosting the load speed considerably in comparison with usual HHD drives. 

HostPapa supports a lot of features in their plans, including DDoS and BruteForce protection, CloudFlare, phpMyAdmin, CronJob, Multiple Firewalls, and so on.

PapaCare+ is a type of shared hosting solution where you get first-class support, additional security, expert advice, and help.

Uptime is promised to be 99.9%.

HostPapa offers its own versatile website builder, allowing you to build almost any kind of site, but it’s mostly used to build an online shop. Unfortunately, basic plans only allow you to create up to 2 pages. Alternatively, there is the “Do-it-For-me” service where you will be assigned a team of specialists to create your website, everything from design to website optimization. Free managed website transfer is only available for shared hosting plans.

cPanel comes free with shared hosting plans, along with Softaculous installer, so you could one-click install popular apps, add-ons, and CMS.

The company supports LAMP stack, Perl, Different PHP versions (5.6 - 8.0).

HostPapa offers both reseller and affiliate programs, allowing its customers to earn some cash by selling or advertising HostPapa services.

• Partners deals, where you can purchase HostPapa partners service with a discount, for example, Zen WP, LiveChat, SEMrush, etc;
• Performance and search engine boosts(Only for shared premium plans);
• VPS hostings only differ in resources, with features being the same;
• Online store hosting solution;
• Option to choose server management variations;
• Powerful daily backups service is available but as a paid feature;
• Free SSL certificate.

Although the company provides many different features, but some of the vital ones have to be paid for, including stuff like backups, additional protection, and domain privacy.

Although the base prices are market average, additional features make that price just above that margin. You can get WordPress hosting for as low as 10$ per month so that becomes 72$, although, all solutions with the exception of VPS are only available to be purchased a year in advance.

HostPapa refund policy is active for 30 days after the purchase.

The payment can be made through PayPal, American Express or a bank card, and only in USD.