Soladrive.com - Hosting overview

Overview

SolaDrive offers fully managed hosting solutions that include various VSP and dedicated server types to choose from. Mostly these types are different specific CMS optimized hosting, but there is a load balancer solution for dedicated servers. There is not a lot to say about the design of the site, it is modernly designed and it is easy on the eyes. SolaDrive has a detailed knowledge base with over 200 articles, exploring and resolving numerous hosting-related questions.

The company has US based 24/7 support department and a customer can reach support with live chat, opening a ticket, email, or skype. The company promises 15 minutes support response time, so let's test that out. Live chat can be sluggish due to support being in US, but that solely depends on the part of the world you are living in. After waiting for 1 hour for a support specialist I was kind of disappointed as I was just asked to open a ticket instead.

SolaDrive claims that the uptime will be 100%, backed up by SLA, so how’s the company do it? First of all, the servers use NVMe drives exclusively, running them in RAID 10 array. The second is the redundancy of TIER IV data centers and frequent maintenance. Third, but not least is daily and weekly backups that are stored on an off-site location. SolaDrive cares about security and has its own SolaSecurity suite that includes various firewalls, antivirus software, DDoS protection, and various SSH measures.

VPS solutions are using Xen virtualization type. LiteSpeed is available as a paid feature.

SolaDrive has multiple hosting solutions for specific CMS platforms, these can include: WordPress, Magento, Odoo, and ERPnext. As a part of a fully managed service, the company provides free and managed migration service, so a client can transfer their website, or websites to SolaDrive without a hassle. Another part is proactive monitoring, meaning your server is under 24/7 observation and is checked every two minutes for issues. Not mentioned, but during the configuration phase, you can choose to install softaculuos, although it is a paid feature. Overall all of the service come with a great deal of customization and configuration options.

Users are granted secure SSH access.

As of now, SolaDrive doesn't have a reseller solution in any way but has a strong affiliate program. Users that chose to participate in it can gain a set percent from bringing new clients that will buy SolaDrive service.

• No control panel is required to run the server, and the company does not enforce it on you. But if you want, the company provides a couple of control panels;
• Free SSL;
• Everything is fully managed;
• 3rd party apps and custom OS are supported.

The prices of all solutions can be considered pretty high, but that cost is justified due to the fact that every solution is managed. The lowest you can find is 35% for a VPS. You can monthly or annually but should decide on purchasing a year of service, you would get 1 month free. There are no setup or installation fees. Only VPS solutions are eligible for a refund, during the period of 30 days after the purchase.