Hostwinds.com - Hosting overview

Overview

HostWinds provides its clients with a full package of hosting solutions, from shared to dedicated servers along with numerous additional ones. These additional hosting solutions include business, reseller, cloud, and web app hostings and domain registration.

The company offers both managed and unmanaged types of hosting, so if you are an experienced user, you can purchase a service for as much as 50% lower price, in other cases, HostWinds fully manages your server 24/7 protecting it from malware and troubleshoots any issues. Additionally, the site hosts a knowledge base with detailed documentation and tutorials regarding the company or the service

Tech support works round the clock 24/7 and can be contacted by email, opening a ticket, or through a live chat. There’s no stated reply time on the site, so I had to test this out myself. I chose live chat and got a response in just about 10 seconds, and it took them around 12 minutes to deal with my issues.

As company states, they don’t use any chatbots to provide support.

The support department also provides managing for fully managed plans and will take the task of transferring your website to HostWinds and will help you with some of the issues regarding automated tasks, package installation, etc.

The company provides nightly backup service, even if it’s a paid one, it’s just an extra dollar a month, affordable by anyone.
HostWinds outfits most of their server with SSD drives, boosting up their performance. In addition, their service is loaded with security and stability features like firewalls, load balancers, and volume increase options.

Business plans servers are running on Litespeed, improving the load speed, and are supporting Cloudflare CDN

And as stated on their website, the uptime guarantee is a whopping 99.9999% which is a lot even for large companies, and that number is so high thanks to cloud technology, creating multiple copies of your website running simultaneously on different servers.

• Hosting supports Both windows OS or any Unix-based os, with custom iso support, meaning you have the option to use a Unix-based os of your own choosing;
• Easy and user-friendly Weebly website builder, allowing you to create a site in a few minutes through drag-n-dropping;
• LAMP and LEMP Stacks supported for easy installation of required and vital software;
• cPanel, ISPmanager, VirtualAdmin, and softaculous are supported, most plans don’t include them as a free option, so you’d have to pay for them;
• Popular CMS are supported like Drupal, Joomla, WordPress and others;
• Easy and fast scalability service;
• Registering a domain can be tedious as you have to validate a lot of documents.

• Free and managed migration done by tech support;
• Option to choose between managed and unmanaged servers;
• HostWinds offer both resellers (white label or usual) and affiliate programs;
• You can resell HostWinds’ service under your own brand and gain some money back, while affiliate program requires you to bring clients to the company and gain money that way;
• Although hosting offers a lot of useful additional features, they have to be bought separately and are not included freely.

Even though their goal states that the company is aiming towards providing cost-effective hosting solutions, their prices can be considered just a little bit lower than the market average. You can get a shared hosting as low as 8.99$. But! Cloud hosting comes with a somewhat unique pricing system where you pay by the hours, where you are charged not monthly, but for every hour of using the service. These hourly prices are extremely low, in fact, as $ 0.006931/hr low.

The payment can be made in USD and through payment systems of PayPal, Cryptocurrency, and Alipay or by a bank card
The refund period is extremely short, being 72 hours since payment.