Skysilk.com - Hosting overview

Overview

SkySilk only provides one, but very customizable VPS hosting solution. The company advertises itself as a very open-sourced, developer, and user-friendly platform, so you could install a lot of free software. SSD and NVMe drives are used throughout to provide the best performance to the users.

You can contact the support department by ticket, feedback form, or email.

The response time is not stated anywhere, but consider that all of the options mentioned above can take a long time, so take a quick look into the FAQ section. It is available so you could look for the desired answer yourself without waiting for a support response, although it’s not very compelling and doesn’t host a lot of articles.

Discord server is free to enter if you want to contact SkySilk users or someone from the staff.

SkySilk uses top-grade hardware, but it’s only available for higher-cost plans like standard and premium. They both come with manual and scheduled backups, the same with snapshots. The Standart plan uses triple replicated SSD drives, while premium uses triple NVMe with DDR3 or DDR4 respectively. 

There’s no uptime guarantee mentioned anywhere on site

DDoS and Brute force attack protection is included in every plan.

In addition, their physical locations are heavily guarded as well as being PCI compliant.

Providing just one type of hosting can be an advantage, SkySilk site is extremely user-friendly, nicely designed, and not overfilled with information, getting right to the chase. Their Open-sourced philosophy means you could potentially install an OS of your choosing along with any additional software of your liking.

Overreliance on higher-cost plans planted the seed of user inequality, as they provide priority level support to premium users

SkySilk doesn’t offer a reseller nor an affiliate program.

• Top-level performance;
• NVMe, but only for the premium plan;
• Open source capability;
• Easy scaling.

The price could be considered market average if you watch at the most basic plan which comes at 4$ a month, but a premium plan with higher resources available could cost you a buck. Refunds are only available for 7 days after the purchase.

The payment can be made in USD and through PayPal or a bank card.