SmileHosty.com - Hosting overview

Overview

SmileHosty provides the full package of hosting services, so that’s shared, VPS, and dedicated server solutions. Take notice that at the time of writing, the last two services were not openly available, and you had to open a ticket ordering them. In addition, a separate WordPress plan is available, where this specific CMS is heavily optimized. Due to the company being founded just a few months ago, the site is still small and compact with there being little detailed information, but the start was good, as the design is modern and flashy. Although there is a knowledge base available from the client area, there are no articles whatsoever.

The support department of SmileHosty is online 24/7 and there are numerous ways to contact it. You can reach support using live chat, phone, email, feedback form, or by opening a ticket. I’ve contacted support by live chat, immediately a specialist showed up and after about 5 minutes they answered almost all of my questions, with one, the harder question being redirected to email.

The information about technical details of the services is scarce, and from the little snippets that I could find, I can tell that SmileHosty uses the LiteSpeed webserver to greatly boost loading speeds and ClamAV antivirus. Backups are not provided by the company, so you have to do them yourself. This can be said just about anything, as SmileHosty does not provide anything else concerning security or the performance of the servers. The company promises an uptime of 99,9%.

Softaculuos is provided, so users can one-click install various CMS platforms or other supported scripts. One of them is WordPress, which in this case has its own separate plan. Upon deciding to move your website to SmileHosty, you can order a free migration service, that is made completely by the hands of specialists.

SmileHosty has both an affiliate program and reseller hosting, so users wishing to participate in either of them can profit from selling or advertising the company’s services on their own website.

• Free SSL certificate;
• During the configuration phase you can buy a few additional features like;
• Custom website design made specifically for you buy a professional;
• The help of an SEO specialist;
• Service of a Social media manager;
• Graphic design service.

As with the case of most Indian companies, the prices of SmileHosty are extremely low. You can get shared hosting for as low as 0.12% per month. If you wish, you can pay for a year of hosting service in advance to get a discount, but it’s not that big of a deal as it’s only 3%. There are no setup or installation fees. The refund period lasts only a week.