Icdsoft.com - Hosting overview

Overview

IcdSoft is centered around providing quality VSP and shared hosting solutions, but has multiple different plans that are focused on optimizing specific platforms like WordPress, Magento, Drupal, Etc. The most basic shared plan, in this case, called "economy" offers 10GB storage, 500GB bandwidth, with pretty much other low-cost plans having the same amount of resources.

The site is sleek and modern, everything is nicely designed and easy to navigate, although sometimes it can be hard on the eyes with its colors and contents.

The company has its own knowledge base that touches various hosting issues and topics in over 80+ articles.

As stated on the site, the tech support department is online 24/7 and you can contact them by means of a live chat, email, or by opening a ticket.

IcdSoft guarantees an average ticket response time of 7 minutes and 1 hour for emails. I’ve used live chat to test that out. The first reply was quick, under 1 minute, and overall it took 15 minutes to resolve all of my questions.

All of IcdSoft’s data centers are rated at least TIER III officially 

The company provides daily backups that are made twice a day, with the option of doing a backup on demand.

VPS solutions are running on RAID6 supported SSD drives, additionally, PHP-FPM and OpCache with server-side caching are there to help greatly boost load speeds. For VPS Redis and Memcached are provided as addons.

The company promises 99.997% uptime.

WordPress along with other platforms are highly optimized for in their separate plans. These include Node.Js, Magento, WordPress, and WooCommerce. If you want to transfer your website to IcdSoft, a team of specialists will do that task for you. The company also has a great deal of support for developer features and environments. The site even has a section describing which software can be installed. VPS servers come fully managed already, so you don't have to worry about that yourself. Users are granted SHH access.

IcdSoft has an affiliate program and a reseller hosting solutions, so users can profit from selling or advertising company’s services elsewhere.

• IcdSoft own, in-house control panel and website builder included;
• Free SSL;
• Custom email service;
• Free domain for some plans.

IcdSoft’s prices are market average with shared solutions holding the cheapest prices, 8$ per month. But unfortunately all shared plans are available only by yearly plans. There are no setup or installation fees.

The company provides a very generous refund period for its shared plans - 100 days, while for VPS solutions it’s just a fracture of that - 15 days.