SiteGround.com - Hosting overview

Overview

Their website is simplistic in design, containing all the necessary information for the customers and users. All of the services are highlighted and on the front, so you can choose from shared Web, WordPress, e-commerce, and cloud hosting solutions. And as stated on their main page, they are proud of their server supporting Google Cloud, being environmentally friendly, and running on the most up-to-date SSD NVMe drives.

The support department can only be contacted after creating an account(and that’s only after a purchase). You can reach them through a live chat, phone, or by opening a ticket.

If you don’t want to hassle with tech support, you could look into the knowledge base provided on-site.

As stated on their support page the average response time is 15 minutes with 98% customer satisfaction.

Starting from security matters first, SiteGround uses a variety of measures to keep your website secure, such measures include Ai Anti-bot protecting the site against brute-forcing, support admins are always ready to update the WAF firewall, and to prevent problems. Backups are distributed over different servers to ensure safety.

And continuing with the stability, Siteground supports Google Cloud, an eco-friendly cloud solution, Brotli compression, Nginx, and Memcached, additionally, they have created a unique MySQL config to handle a large number of requests.

Hosting comes with a Weebly site builder, free SSL certificate, free CDN service. Daily backups are performed and stored for up to 30 days, so you can revert back at any time.

Special WordPress hosting solution is available to make the most out of it. WordPress, WooCommerce, and cloud solutions come fully managed, which is a nice bonus. Unfortunately, hosting doesn’t provide free website transfer, and you’d have to pay 24 Eur for a managed transfer or use the knowledge base to do it yourself.

Cloud hosting is a nice option for sites that don’t quite fit in the shared solution, as it comes with convenient scalability and separately dedicated resources.

SiteGrounds offer an affiliate program, so you can advertise SiteGround for weekly payouts. Withhold period is 30 days.

• Collaboration service, so you can give website access to your trusted partners;
• Daily backups;
• All plans are eCommerce optimized;
• Unmetered traffic as long as you don’t abuse it;
• Email Service.

Price somewhat above market average, starting from 14.99 for shared hosting, but don’t forget the fact that they are aimed at businesses, being optimized for eCommerce. The payment can be made in USD and through a bank card, American Express, or discovery. Sadly there’s no option to pay through PayPal.

The refund policy is active for 30 or 14 days for shared and cloud solutions respectively.